5 Response Scales

Blog Post: Response Scales

  • All
  • Questionnaire design
  • Reporting accuracy
  • Response scales

Forced-choice questions more accurate than ‘select all that apply’

'Select all that apply' questions are quick a quick and easy option for online surveys; however, studies show that the [...]

Paraphrasing can distort your findings

A tiny change in wording can change survey findings . It has been demonstrated repeatedly that a small change in [...]

“Average” is not a rating scale mid-point

A student's "average" level of satisfaction with their teachers could be "very satisfied" or "very dissatisfied" or anywhere in between. [...]

Survey suppliers: Don’t do me a bamboozle

You’ve hired a survey supplier, but something doesn’t look right to you. Trust yourself. Ask questions. Expect plain language answers [...]